Terms of service

TERMS OF SERVICE

Last Updated: June 1, 2026

By accessing or using the SecureMed Logistics website and services, you agree to be bound by these Terms of Service.

  1. Services

SecureMed Logistics provides transportation, delivery, courier, and logistics services. Service availability may vary by location, scheduling, weather conditions, traffic conditions, and operational capacity.

  1. Bookings and Payments

Customers are responsible for providing accurate information when requesting or booking services. Prices, fees, and service charges are subject to change without notice unless otherwise agreed in writing.

Payment may be required before services are performed.

  1. Cancellations

Customers may request cancellation of a scheduled service by contacting SecureMed Logistics as soon as possible. Refunds, if applicable, will be reviewed on a case-by-case basis.

Once a service has been completed, charges are generally non-refundable.

  1. Customer Responsibilities

Customers agree to provide accurate pickup, delivery, contact, and scheduling information. SecureMed Logistics is not responsible for delays, failed deliveries, or additional charges resulting from inaccurate information provided by the customer.

  1. Service Delays

While SecureMed Logistics strives to provide timely service, delivery and transportation times are estimates only. Delays may occur due to traffic, weather, road closures, emergencies, or circumstances beyond our reasonable control.

  1. Limitation of Liability

To the maximum extent permitted by law, SecureMed Logistics shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our services or website.

  1. Website Use

Users agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use the website for unlawful purposes.

  1. Privacy

Use of our website and services is also governed by our Privacy Policy.

  1. Changes to These Terms

SecureMed Logistics may update these Terms of Service at any time. Updated versions will be posted on this website and become effective upon posting.

  1. Contact Information

If you have any questions regarding these Terms of Service, please contact:

Email: info@securemedlogistics.ca
Website: securemedlogistics.ca